IN THE MAIL

Doctor takes issue with articles examining LHC workplace issues

Editor:

I have been an employee of Livingston HealthCare for 15 years. I am not usually politically active, often standing back and watching from the sidelines. I figure if I mind my own business and do a good job, the rest will take care of itself. I have argued to ignore the inaccurate information recently printed, and focus on the positives, as there are many. However, at some point, when the lines of decency, responsibility, and human respect have been crossed, one must take action if they are to be true to themselves. The paper’s specious presentation regarding hospital personnel matters has brought me to this point. It is poor form to print gossip as news, and to misrepresent the actual issues. In personnel matters, where it is common knowledge that businesses cannot respond, this creates a dangerous precedent. Those who have owned or operated a business with employees will understand these issues. For the sake of brevity, I will limit myself to two topics: quality and employee engagement.

The hospital is performing at a level not previously achieved during my employment. LHC has achieved a national top 20 ranking three years in a row and has a dedicated staff that makes this possible. LHC employs over 300 employees including top notch physicians, nurses, housekeepers, nutritional staff, medical assistants, lab and radiology technicians, and many others. These committed people serve this community and its health day in, and day out, 24/7/365, with sincere professionalism.

The Enterprise does a disservice to the community, and to these employees, when it misrepresents them so vastly. Quality can only improve with high standards; if you want a quality product, you need quality staff. Many of our longterm employees have adapted admirably to the changes in medical care in the last decade. It’s enough to make your head spin, learning state of the art electronic health systems, navigating difficult insurance issues, and helping patients afford the high costs of drugs and healthcare, all while giving their full attention and care to the patient.

Frankly, the morale in the hospital is better than it’s been in years. This has to do with the great people LHC employs, but also the standards of excellence that are in place through the close work between the hospital’s leadership and its employees. In fact, it’s the employees that created the standards of excellence. We want it this way. We recognize that only with great expectations will you get great results. That’s the kind of place I want to work.

Douglas Wadle
Livingston

Community can be proud of recent active shooter training

Editor:

I had the privilege of participating in the active shooter drill last Friday. Although mine was a minor role, it put me in a position to observe some of the team preparation. I was very impressed with the professionalism of all agencies involved, particularly the manner in which the firearms were handled. The coordination of all parties, including the school system, was exceptional. We, as a community, can be very proud of everyone who took part.

Joe Parriott
Livingston

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